[ EVE-Prismatic LF560K 628AH 3.2V 560Ah ] Energy Storage Battery 12000 Deep Cycles Solar Storage System Prismatic Lithium Battery High Capacity Akku

Yes, the batteries are brand new, directly from the original factory, and of excellent quality with intact QR codes.  

Yes, the price includes connectors and bolts. Each battery comes with one connector and a set of bolts. For example, if you order 4 batteries, you’ll get 4 connectors and 8 bolts. If you need extras, please contact us.  

Absolutely! We test the voltage and internal resistance of every battery before shipping to ensure they meet quality standards.  

Each battery is carefully packed in thick foam or a protective bag, then placed in a sturdy 5-layer carton to prevent damage during transit.  

You can place your order online if the shipping cost is clearly shown or free shipping is available. Alternatively, you can chat with us or send an inquiry, and we’ll assist with creating your order.  

You can reach out to us via online chat or email. We’ll get back to you as soon as possible.  

The delivery time depends on the order quantity. We’ll confirm the timeline with you when the order is finalized.  

We accept bank transfers. For other payment methods, feel free to contact us to discuss.  

This is also a matter of great concern to us.After long-term improvement and verification, our packaging is now very safe and reliable.When you open the package, you will definitely fell our sincerity.

Yes, our battery pack include BMS, you can use it for low speed car only or aux.power for standard car. Do not use it for standard car directly, that will need more complex design BMS for the pack.

Our battery packs support customizable features like Bluetooth monitoring, RS485 communication, or CAN-bus connectivity.  

We use brand-new Grade A cells for all battery packs. Each one is tested for voltage, internal resistance, and capacity before being shipped to you.  

Customers must follow these guidelines to ensure the safe and proper use of the cells:

   - Install a reliable BMS to monitor and protect each cell.  

   - Share details of the BMS, including design, features, settings, and data formats, with EVE for review and record-keeping.  

   - Maintain a data log of cell performance throughout its use for troubleshooting and quality responsibility. If no monitoring records are available, the manufacturer will not provide quality assurance.  

   - Ensure the battery pack is protected against water and dust as per national standards.  

   - EVE is not liable for damages like rust or corrosion caused by poor waterproof or dustproof measures.  

   - Do not combine different cell types in the same system. Mixing cells voids quality assurance.  

   - Ensure the BMS operates within safe voltage and temperature limits.  

 

5.Low-Temperature Charging:  

   - Do not charge cells at temperatures below 0℃ or below the specified safety limits. Failure to follow this guideline voids quality assurance. Poor heat dissipation design may also affect performance, which is not the manufacturer's responsibility.  

   - If the cell voltage exceeds the limit, the system must take protective actions.  

   - If the cell voltage drops to the cut-off level, recharge promptly to prevent over-discharge. Over-discharge and voltage violations are not covered by quality guarantees.  

#Safety Precautions

- Avoid Water Contact:  

  - Do not submerge the battery in water. Store it in a dry, cool place when not in use.  

- Prevent Overcharging:  

  - Overcharging can cause overheating or fire. Protect against repeated overcharging failures using hardware and software safeguards.  

- Charging Time:  

  - Set a reasonable time limit for charging to avoid overheating or thermal runaway. Faulty BMS management must be addressed during design.  

- Charge Regularly:  

  - Avoid over-discharge by keeping the voltage above 2.8V during regular use.  

- High-Temperature Use:  

  - Never use or store the battery in high-temperature conditions. Keep the temperature below 65℃ during normal operation. If exceeded, the BMS should shut down the system.  

- Use Proper Chargers:  

  - Always use a charger specifically designed for lithium-ion batteries.  

- Follow Polarity Labels:  

  - Connect the positive and negative terminals as labeled. Reversing connections is prohibited.  

- Prevent Short Circuits:  

  - Never use metal objects to directly connect the terminals. Short circuits can cause fires or serious injuries.  

- Avoid Metal Contact During Transport or Storage:  

  - Do not transport or store batteries with metal items like hairpins or jewelry.  

- Handle With Care:  

  - Do not drop, hit, step on, or bend the battery.  

  - Avoid puncturing the battery with nails or sharp objects.  

- Prevent Mechanical Stress:  

  - Protect the battery from impact, pressure, or shocks that could lead to internal damage, overheating, or fire.  

- Avoid Static Electricity and Magnetic Fields:  

  - Keep the battery away from areas with strong static or magnetic fields to prevent damage to safety mechanisms.  

- Secure Installation:  

  - Fix the battery firmly to a solid surface. Keep power cords properly secured to prevent sparks or damage.  

- Avoid Improper Materials:  

  - Do not use plastic for sealing or electrical connections, as it may overheat and cause failures.  

- Handling Leaks:  

  - If electrolyte leaks onto skin or clothing, wash the area immediately with water. If it contacts the eyes, nose, or mouth, rinse thoroughly and seek medical help right away.  

- Abnormal Behavior:

  - If the battery shows unusual signs like odor, heat, discoloration, deformation, or leaks, stop using it immediately and remove it from the device or charger.  

- No Unauthorized Disassembly:  

  - Do not disassemble the battery without written permission from the manufacturer.  

Important:Please read and agree to these terms carefully before making your purchase.  

#Warranty Service Information  

- Sales-Specific Warranty Terms:

  Each sales representative may provide a different warranty solution based on their policies. If your sales representative offers specific warranty terms, please follow the conditions your wonderful battery sales provide.  

#DIY Assembly Requirements

- Before assembling a DIY battery pack, ensure all cells are properly matched and balanced.  

- Refunds or replacements will **not** be provided for:  

  - Misassembled battery packs.  

  - Damage to cells or the Battery Management System (BMS) caused during assembly.  

#Return & Replacement Policy  

   - Customers can request a free replacement or refund within 15 days of receiving the product for damaged or defective items.  

   - Contact us immediately with clear photos or videos for inspection.  

   - Based on the inspection, we may offer a reshipment, replacement, or refund.  

   - Return shipping costs are covered by the buyer.  

   - Refunds will exclude any transaction fees charged by the payment platform.  

#Repair Services (Charged)  

- We offer paid repair services for the following durations:  

  - 5 years for EVE Grade A LiFePO4 cells.  

  - 3 years for other LiFePO4 cells.  

  - 1 year for BMS and accessories.  

  - 5 years for Grade A battery packs.  

- How to Request Repairs:  

  - Provide photos or videos showing the issue.  

  - We will offer solutions such as repairs, replacements, or partial refunds based on the situation.  

Exclusions from Warranty Coverage

- Warranty does not cover:  

  - Damage caused during assembly, such as incorrect wiring or unbalanced setups.  

  - Issues like battery swelling, welding damage, or lack of BMS protection during charging.  

#Battery Usage Warnings

   - Buyers understand the potential risks of handling batteries, including injuries from chemicals, electric shocks, or arcs during use.  

   - Always exercise caution when operating batteries to reduce the risk of accidents.  

   - Be aware of the risks posed by the electrolyte inside the battery.  

Our Goal:  

We strive to ensure transparency and a smooth experience for every customer. If you have any questions or need clarification about our policies, don’t hesitate to contact your wonderful battery sales representative.